FESTIVAL INFORMATION
Latitude Festival takes place for the second year at Henham Park on the 13th July for a three day performing arts festival in one of the UK’s most incredible settings on the sunrise coast.
ACCESS AND FACILITIES (Large Print)
Download page as a word document
Download the 2 for 1 ticket application form
- 2-for-1 ticket offer
- CONFIRMATION LETTER
- FURTHER ENQUIRIES PRIOR TO THE EVENT
- TRAVEL INFORMATION
- WHAT TO DO AT THE EVENT
- TICKET BOOKING DETAILS
- FREE BSL & SSE VOLUNTEERS
- MEDICAL SERVICES AND ASSISTANCE AT THE EVENT
- SITE LAYOUT AND SITE CONDITIONS
- CAMPSITE AND PARKING
- DISABLED ACCESS WRISTBANDS
- SINGLE DAY TICKET HOLDERS
- WEEKEND TICKET HOLDERS
- TOILETS
- VIEWING PLATFORMS
- FACILITIES FOR HEARING IMPAIRED
- OTHER
ACCESS AND FACILITIES FOR DISABLED PEOPLE
2-for-1 ticket offer
Under our 2-for-1 scheme, we provide many disabled ticket holders with a free ticket for an accompanying friend or personal assistant.
The form will not be available before April 1st 2008 and therefore applications made prior to this should not expect a response
CONFIRMATION LETTER
Once we have all your details, we will write to say either:
We can offer you one free ticket for an assistant and use of the disabled facilities
OR We cannot offer you a free ticket but can offer use of the disabled facilities
Applications are not first come first served. We will write to everyone by 4 weeks before the event - please wait to hear from us before getting in touch again.
FURTHER ENQUIRIES PRIOR TO THE EVENT
The best place for updated information www.festivalrepublic.com Click DISABLED INFO at the bottom of the home page for venue/festival info.
For general information, call the festival Republic Information Line: 020 8963 0940 National and regional music press also provide a wealth of information.
For other questions relating to disabled access/facilities only, call 0208 961 5490, leave your details and we will call you back as soon as possible.
Events sell out quickly, so you may wish to buy your ticket immediately. We can arrange a refund if you change your mind about attending after hearing back from us.
Our offices close completely for one week prior to each event, so we cannot respond to phone enquiries/emails at this time.
TRAVEL INFORMATION
National Rail Enquiries: 08457 484950
London Underground, DLR and London Buses: 0207 222 1234 (24hrs)
National Express Coach Service: 08705 808080
WHAT TO DO AT THE EVENT
Your confirmation letter will contain full information on what to do on arrival. Come to the Guest List with your ticket & confirmation letter; your details will be on the Festival Republic list. Your PA should bring ID. We will provide wristbands for you and the person accompanying you. You will not need to go to wristband exchange at the camping events.
If you have any questions about access or facilities at the event, the Guest List is the best place to make enquiries. Please do not hesitate to ask for the supervisor: Sharon Reuben at Reading, Ola Nilsson at Leeds and Latitude.
TICKET BOOKING DETAILS
Tickets for all events are available from a variety of sources. The Information Line can tell you about agencies in your area, on 0208 963 0940.
You can book tickets on the Festival Republic website at www.festivalrepublic.com or www.seetickets.com
Tickets are also available on:
0870 060 3777 - the See Tickets Credit Card Booking Line
Tickets are available at face value, with no booking fee, if bought in person by cash/cheque from the Camden Ticket Shop or The Astoria, Charing Cross Road, London. Check the Info Line for details.
NOTE:There is no separate allocation of tickets for disabled customers to buy, so please be aware that some events sell out very quickly. Details of age limits and any relevant children’s concessions are as follows: Latitude - under 13’s are admitted free with a ticket holding adult. Reading & Leeds Festivals - under 13’s are admitted free with a ticket holding adult.
FREE BSL & SSE VOLUNTEERS
We will have two volunteers on site, offering BSL (British Sign Language) and SSE (Sign Supported English) Communication support to any festival goers who may need it. This service is FREE! Both are training at BSL Level 3, with the RNID, and one is also a Deafblind Guide. Please email to discuss your requirements in advance, or a Mobile Txt number will be available on arrival. bsl@meanfiddler.co.uk
MEDICAL SERVICES AND ASSISTANCE AT THE EVENT
Events Medical Services are equipped to provide first aid, minor casualty and resuscitation. They run a 24-hour medical centre in the Village area, with general practice facilities, staffed with doctors, nurses and paramedics. They have details of emergency dentists and local chemists and run a pharmacy service. A First Aid unit will be sited in the arena, running from 10am until 3am every day. Contact Dr.Matt Robbins at matt@eventsmedicalservices.co.uk
SITE LAYOUT AND SITE CONDITIONS
The festival is located in beautiful undulating parkland, with a lake, wooded areas and large grass arena but it has no roadways or hard ground. Access is on grass or newly cut pathways through heavily wooded areas, and therefore can be challenging for those with limited mobility. There is no vehicle movement on or around site including into the campsites.
CAMPSITE AND PARKING
The disabled people’s campsite is a separate area within the guest campsite. Disabled customers have access to the VIP/Guest area if they are camping with a weekend ticket.
The disabled/guest car parking is nearby but separate from the camping area. Due to the associated fire risks, it is a condition of our license that cars and tents be separated. However, the parking spaces closest to the campsite are reserved for disabled customers displaying a Festival Republic Disabled Access car pass. Each disabled customer may have a maximum of three people camping with them, with a maximum of one car. If you wish to camp in a larger group, you are of course free to do so in any of the public campsites. Please note there is no electrical hook up or water hook up provided, and generators are not permitted. The VIP bar is a lively and popular spot. It is open until 3am Thursday through til Sunday with DJ’s and a bar, plus there is plenty of seating inside and out and food is served.
DISABLED ACCESS WRISTBANDS
Wristbands are issued from the Guest List, accessible only via Yellow Gate 1 on the A12. The Guest List is open from 11am til 9pm daily, Thursday until Sunday and the supervisors are Sharon Reuben or Ola Nilsson. Arrival outside these times means you may not collect your wristbands.
SINGLE DAY TICKET HOLDERS
Access for day disabled customers is to be confirmed - we will advise you by post.
WEEKEND TICKET HOLDERS
Access for weekend disabled customers is via Yellow Gate 1 only.
TOILETS
We have adapted toilets at each toilet block in the arena, at each stage viewing platform, in the disabled/guest campsite and in the hospitality area. Please note these toilets are regularly serviced but are open to use by non-disabled customers. While we actively discourage non-disabled customers from using these facilities, they are not locked or guarded.
VIEWING PLATFORMS
There are disabled viewing platforms in the large tented arenas. You will require a Disabled Access Wristband to access them. These platforms are for the use of disabled people and their PA’s only. Platform access ramps will have at a gradient of 1:12 Platforms will have some loose seating for PA’s. Many performance areas at Latitude are small open tents with low stages, and the audience sits on the ground for the shows. There will be no viewing platforms in these areas. There may be use of laser and strobe lights at the event, preceded by announcements from the stages. Epileptics or those affected by lighting effects should ensure they have sufficient time to leave the viewing platform/crowd before effects begin - please bear in mind the audience may be large and movement through the crowd slow.
FACILITIES FOR HEARING IMPAIRED
At Latitude this year there will be a Loop system installed in the Comedy, Literary and Poetry Arenas for hearing impaired customers using hearing aids.
There will also be a deafblind interpreter working free of charge with customers. Please email bsl@meanfiddler.co.uk to discuss your requirements prior to the event.
OTHER
Welfare operates 24-hours a day, as does the medical tent based in the Village area, so assistance is always available. If you have any questions or problems during the event, we advise you to speak to the Guest List Supervisor, based very near the Disabled persons campsite.
We have a number of BSL and SSE interpreters and guides working on site free of charge, and we are happy to put you in touch with them in advance on at the event.