GENERAL INFO
INFO ON 2008
Please note that the information below is relevant to 2007's festival, and although similar should only be taken as a guide until new details on 2008 are released in the Spring, along with the next batch of tickets.
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Festival Map
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PRINTER FRIENDLY VERSION
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Performance Times
Thursday - Arena opens approx 5pm
Friday - Arena opens approx. 10am
Saturday - Arena opens approx. 10am
Sunday - Arena opens approx. 10am
INFORMATION LINE 020 8963 0940
Onsite Facilities
Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent, Left Luggage, Market Stalls, Merchandise, Showers, Welfare Tent. Firewood Stall for campers.
Water
There are free drinking water points throughout the campsites and arena. They are all signed as suitable for drinking and the supply is tested daily. Any broken taps or flooding should be reported to the nearest steward.
Banks and Cashpoints
There will be 6 cashpoints onsite at Latitude Festival. 4 will be situated in the arena near the Children's Area and 2 will be situated in the Village. There is likely to be a surcharge of around £2 per transaction. The Arena cashpoints are open when the arena is open. The Village cashpoints are open 24 hours
Programmes
Programmes are available from programme sellers situated throughout the site.
Toilets and Showers
We have adapted toilets at each toilet block in the arena, at each stage viewing platform, in the disabled/guest campsite and in the hospitality area.
Seating
Open air non seated event - no seating however some seating available on picnic benches in the arena, deckchairs by the lake and in the Obelisk Arena (tbc)
Wristbands
Customers must exchange their ticket for a wristband as soon as possible after arriving on site.
Re-admittance to the site is possible once they have been wristbanded. Entrance to the arena is only possible with a valid wristband, tickets will not be allowed through at this point.
Wristbands removed from the wrist or tampered with will be rendered invalid and will not be replaced.
Due to the size of the festival we are concerned that some day tickets holders may not realise the distance between the entrance and the stages.
To avoid any disappointment we advise all day ticket purchasers to arrive early to avoid missing any of their chosen acts and to leave ample time to get from the entrances to the stages.
Information & Notification
1. Tickets are not valid for entry into the arena. Please exchange your ticket for a wristband at the wristband exchange. Busiest times to avoid are between 12noon - 2.30pm.
2. Disabled Facilities are available - please call 020 8963 0940 for further information.
3. Do not buy tickets from street traders and unauthorised agencies. Tickets are security printed - any attempt to pass on any other ticket will lead to automatic refusal at the entrance. Beware of forgeries.
4. Official merchandise will be available on site. Please do not buy from unlawful street traders.
5. Please use the litterbins and recycling points provided and please do not drop litter on your way to or from the festival
6. No unauthorised buses, coaches or trucks will be allowed on site.
7. The following items may not be brought into the arena: Alcohol, Glass and Drinks Bottles (other than sealed unopened plastic water bottles 500ml or less), , Cans, Illegal Substances, Portable Laser Equipment and Pens, Unauthorised Professional Film or Video Equipment, Audio Recorders, Fireworks and Flares. All Items will be confiscated.
8. Food for personal consumption only may be allowed into the arena. There are food stalls on site.
9. You may be body searched at the entrance. Any items which may reasonably be considered for use as a weapon will be confiscated.
10. Persons suspected of carrying items which may be used in an offensive or dangerous manner, or carrying out illegal activities within the arena or other parts of the site may be searched.
11. No animals other than guide dogs are permitted on site
12. The burning of plastics or other toxic materials are not permitted.
13. To protect your own safety and those of other guests, please act responsibly.
14. CCTV and film crews will be on-site. Ticket holders may be filmed or sound recorded. WARNING: EXCESSIVE EXPOSURE TO LOUD MUSIC MAY CAUSE DAMAGE TO YOUR HEARING For additional information and a complete version of our Terms and Conditions please refer to the ‘Ticket info’ section at www.festivalrepublic.com
Procedures
REFUNDS/ COMPLAINTS/ COMPLIMENTS
There are no refunds other than for cancellation or significant alteration of the festival. Any complaints or compliments should be sent in writing to Melvin Benn, Director of Festivals, Festival Republic, 16 High Street, Harlesden, London NW10 4LX. There is also a facility for making complaints using feedback forms onsite at the Welfare Tent and the Information Tent.
CONFISCATED ITEMS
No responsibility is given for the safe return of confiscated property. Anyone wanting to claim back confiscated property at the end of the festival should contact the Left Luggage Tent in the Village before 12pm on Monday 16th July.
RUNNING ORDER CHANGES
Any changes to the running order are passed on to the Information Tent.
Terms & Conditions of Entry
1. No refunds other than on cancellation or substantial alteration of the event.
2. Artist and billed attractions may be subject to change.
3. Readmission is possible. Tickets are non-transferable.
4. In order to facilitate the security, safety and comfort of all guests the Management reserves the right to refuse admission and refund the ticket value.
5. Festival Republic are unable to accept liability for personal damages, losses or injuries sustained at this event - including damage and losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons.
6. The promoter will not issue duplicate tickets for lost or stolen tickets.
7. Tickets are only valid when purchased from official agents of Festival Republic. Tickets bought from other sources will be refused admission.
8. Strictly no trading allowed within the arena without the Premises Licence Holder’s consent.
9. Tickets cannot be used as part of any marketing, media or sales promotion, whether commercial or non commercial, without the prior written consent of Festival Republic.
10. No unaccompanied under 16’s are allowed on site. Under 16’s must be accompanied by over 18’s
Weather Policy
There is no refund or exchange available, the event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen.
Smoking Ban
The smoking in public places ban comes into effect on July 1st this year. Latitude and other festivals will not be immune to the law. However, most of the festival is outside and the tented arenas will only be classified as enclosed public spaces if more than 50% of the public space is walled. Although it is still to be worked out exactly the view is that the majority of the music arenas will be less than 50% but some of the other arena's will be more and will be no smoking.